Free shipping will apply to orders of $100 or more when placed on COLAMCO.com.
Orders with special shipping requirements will be charged appropriate freight fees. Special shipping requirements include next day, overnight or other priority services.
Free shipping applies to UPS and FedEx ground shipments only.
Free shipping does not apply to heavyweight or oversize products.
When a multi-item order is placed and one of the items does not qualify for free shipping (heavyweight or oversize), shipping will be charged for that line item only. Shipping will not be charged for all other line items providing the minimum order threshold is met and the default ground carrier is selected.
Free shipping applies to orders shipped within the continental United States only. Free shipping does not apply to orders shipped to Alaska, Hawaii or Puerto Rico.
The free shipping offer is not valid on paper products and oversized orders.
We have partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!
Warranty FAQ:
Is a CPS Warranty just an extension of the existing manufacturer's warranty?
No, actually it's an upgrade to your existing manufacturer's warranty. A CPS Warranty offers benefits that aren't offered by manufacturers like accidental damage & free shipping.
What's the difference between a Replacement Plan and Repair Plan?
A Replacement Plan is available for products under $150. If the product fails, you will be reimbursed for what you paid for the product minus shipping and tax. A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can't fix it, we'll replace it!
How am I covered?
For the Replacement Plan, your coverage provides for a one-time replacement of the covered product. For the Repair Plan, you are covered for a period of up to three years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
Can I transfer the Protection Plan to a new owner?
Yes! CPS Warranties are transferable between owners.
Is my product covered if it's stolen or if I lose it?
Unfortunately the CPS Warranty does not cover lost or stolen products.
Is there a deductible?
Zero dollar deductible for the Replacement Plans and the Repair Plans.
What happens if my product breaks?
You can contact CPS directly to file a claim in three ways:
- Online at www.cpscentral.com and click the “File a Claim” button
- Via email at cs@cpscentral.com
- Call in toll free at 800-905-0443
If your organization is tax exempt, after completing your order you will need to email a copy of your tax exemption certificate to our Accounting Compliance team at ccsecurity@colamco.com along with your order number. We will then be able to remove the taxes from your order before your payment is finalized.
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The DWR Series Wall Racks are now Forward and Lever Lock compatible providing maximum mounting capacity on and off the rail and a suite of tool-free accessories making rack installations 5Xs faster! 12RU and 17in Deep. Now equipped with the revolutionary Forward rack rail giving you the ability to use Forward blank panels, vent panels and horizontal cable management. Rear rack rail is optional (FWD-DWR-RRxx). Now accepts patented Lever Lock tool free and hardware free internal device and cable management system accessories in the center section and the backpan (with LL-DWR/SR-BP). Robust welded steel construction, with Seismic certification when used with DWRSR-ZL latch. Center section rear channel accommodates optional PDT and PD Slim PDUs to save space. Tool-Free Quick-Mount system for easy, one-person mounting of the center section to the backpan on the jobsite. Optional minimum-clearance latch allows side-by-side or interior corner mounting to save room. Center section swing is reversible, and can be both key-locked and padlocked. Center section is keyed differently from optional front door for additional security. Designed for active or passive cooling to support all systems. Comes with a factory installed plexi door.