Lenovo Warranty - 5 Year Extended Service

If We determine Your Product problem is covered by the Product Warranty and cannot be resolved over the telephone, a technician will be dispatched to arrive on-site within 4 hours or as soon as possible thereafter to repair or exchange the failing Product as per the Product Warranty. Reference to 4 hours is a response time objective and is not guaranteed. You must provide suitable working area to allow disassembly and reassembly of the Product. The area must be clean, well lit and suitable for the purpose. For some Products, certain repairs may require sending the Product to a designated service center. Service is available 7 days/week, 24 hours/day. This Service is only valid within defined 4 hour response locations. You must contact Your Service Provider for location specific information. Charges may apply outside a Service Provider's normal service area.