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HPE Proactive Care Call-To-Repair - 5 Year Extended Warranty - Warranty

Part #: 1-2084470

HPE Proactive Care Call-To-Repair - 5 Year Extended Warranty - Warranty

Part #: 1-2084470 MFG Part #: HB4D5E
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About the HPE Proactive Care Call-To-Repair - 5 Year Extended Warranty - Warranty for HPE Proactive Care Call-To-Repair - 5 Year Extended Warranty - Warranty

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish

Overview

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Benefits

To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish

Technical Specifications of the HPE Proactive Care Call-To-Repair - 5 Year Extended Warranty - Warranty for HPE Proactive Care Call-To-Repair - 5 Year Extended Warranty - Warranty

General Information


Manufacturer Hewlett Packard Enterprise
Manufacturer Part Number HB4D5E
Manufacturer Website Address http://www.hpe.com
Brand Name HPE
Service Name Proactive Care Call-To-Repair - Extended Warranty
Product Type Warranty

Service Information


Service Main Type Maintenance
Service Sub Type PhysicalElectronic
Service Characteristic Parts & Labor
Service Description 24x7x6 Hour
Provided Support New Releases UpdateRemote DiagnosisParts ReplacementPhone SupportTechnical Account ManagerRepairWeb Knowledge Base Access
Service Response Time 6 Hour - Repair (distance from customer site - 50 miles)
Service Location On-site
Service Duration 5 Year
Product Supported HPE 5710 48G Switches:
  • JL585A
  • JL586A
  • JL586AR

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