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HP Inc

HP Care Pack Active Care Service Hardware Support with Defective Media Retention - 5 Year - Warranty

$198.00
$184.88 SAVE $13.12

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Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Secure checkoutISO 9001:2015 and CMMC certifiedFamily owned since 1982

Free shipping on most items when you spend $100 or more.

Real people answer: chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.

Overview

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Features

HP Active Care with Defective Media Retention (DMR)

Technical specifications

General Information

Manufacturer HP Inc.
Manufacturer Part Number U18J1E
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Active Care Service Hardware Support with Defective Media Retention
Product Type Warranty

Service Information

Service Main Type Technical
Provided Support Phone SupportDefective Media RetentionHardware Support
Service Response Time Next Business Day - Hardware Support
Service Location On-site
Service Duration 5 Year
Product Supported

HP ProDesk/ ProOne:

  • 4xx G7+ Series
  • 4xx Series

Ratings and reviews

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Shipping and returns

This item is delivered electronically. Nothing ships, and no shipping charge applies - you'll receive it once your order is processed for fulfillment.

Need to send it back? Start a return online with a Request RMA and our team will take care of you. Keep the original packaging. Items must be returned in the condition received.

Questions about shipping or returns? Chat with us, email customerservice@colamco.com, or call 1-800-692-8757, Monday to Friday, 8am to 5pm EST.